*****SERVICE TEMPORARILY SUSPENDED*****
The City Hall of São Paulo opens its doors for visitation.
Continuing the project initiated by São Paulo Turismo (SPTuris), visits to the building are now being managed
by the Municipal Tourism Office (SMTur). Knowing the Matarazzo Building, seat of the municipal government is an
unforgettable opportunity to see the city through another angle, valuing more of a historical heritage of the Center
that can be accessed by the residents and visitors of the city.
The itineraries pass through the third floor and through the garden on the rooftop of the building – where there
are beautiful viewpoints of the city.
Edifício histórico da Prefeitura de São Paulo é aberto à visitação guiada. Foto: José Cordeiro/ SPTuris.
In case of rain, manifestation or force majeure, the visit may be canceled without prior notice.
Guidelines for visitation scheduling:
– Entrance hall of the building.
– The garden inside the building is also part of the tour.
FAQ – Frequently Asked Questions – Visit to Matarazzo Building
Is it necessary to schedule a visit in advance to the Matarazzo Building?
It is not possible to make a reservation for the visit. You only need to speak to the reception desk of the Matarazzo Building – Headquarters of the City Hall – Viaduto do Chá, no. 15, at least one hour before the chosen time, no more than forty-five minutes before the tour begins. To complete the visitor registration, you will need an official photo ID. Visitation is limited to ten people per hour. The places are filled on a first-come-first-serve basis.
Is there visitation for people with reduced mobility?
Yes, however, there are some areas in the building that can only be accessed by means of stairs. If you or someone in your party has mobility restrictions, please report at least 24 hours in advance by the e-mail: [email protected]
Do visitations take place as normal in the event of a public demonstration in the area?
Some manifestations do not interfere in the visitation schedule, while others may cause visitation to be canceled.
Is there a minimum age limit for visitation?
No, there is not. For visitors under 18 years old must be accompanied by their parents or guardians and provide an original photo ID. Children under the age of five may enter with a birth certificate.
Does the City Hall offer any proof of visitation?
We do not provide proof of visitation.
What documents are accepted as proof of identification?
Official documents with photo, such as RG, RNE, CNH, CTPS, Passport and Professional Tour Guide Card. For children under five years of age, a birth certificate is also accepted.
Can I go with a baby stroller?
Baby strollers, as well as other belongings, will be stored in the closet intended for this purpose or in the security room at the start of the tour.
Can I take videos and photographs?
Photographs for private purposes are allowed, provided they are taken with unprofessional equipment. Filming is not allowed.
Can I enter with bags or backpacks?
Bags and backpacks of any size, as well as all belongings, except cameras, cell phones or tablets, should be kept in a specific cabinet for this purpose at the start of the tour. It is therefore asked to carry as little as possible.
Is there parking nearby?
There are some parking lots in the area, but we are not associated with any of them.
Is visitation free? Yes, it is.
Is there a minimum number of participants required for visitation?
No, there is not. Visitation proceeds as normal even if there is only one person present.
Is there a maximum limit of participants per visitation?
Yes, ten people is the hourly limit.
Is there visitation on Sundays and holidays?
No, there is not. Visitation takes place on weekdays.
What is the tolerance time for delays?
There is no tolerance time given for delays. The visit starts exactly at the scheduled time and other persons are not allowed to join the group after it has begun. It is therefore requested that you arrive from one hour to 15 minutes in advance in order to confirm your place.
How long does the visit last?
The visit lasts approximately one hour.
Where is the entrance to the building and where should I go to schedule my visit?
The main entrance of the Matarazzo Building is on Viaduto do Chá, 15. For visitation, you must go to the reception desk with an official photo ID.
Can I visit the garden only?
No, it is not permitted. The visits are complete, and include the architecture, history and different areas. It is not allowed to join the group after the tour has begun nor is it permitted to leave the group at any time before it ends.
Can the tour be taken in other languages?
We are able to attend simultaneously in two languages. The possibilities are: Portuguese, English or Spanish. The first visitors to arrive will be attended in their foreign language.
Is there any kind of clothing that is not allowed, like shorts and sleeveless shirts?
No, any clothing that is acceptable in the city is allowed.