São Paulo, a city accessible for all

In addition to being a reference in culture and entertainment in Latin America, São Paulo is also an example of accessibility. With several spaces adapted to receive people with disabilities, the attractions and lodgings have universal design, tactile maps, Braille, translators of Libras (Brazilian Sign Language), audio description, among other resources.

The city tries to ensure a universal access to all attractions and unique experiences in the capital. Below are some locations with guaranteed accessibility:



Pinacoteca. Photo: José Cordeiro/ SPTuris.

The oldest art museum in the city has a collection of more than 8000 exhibits. It offers a translator of Libras, material in Braille, audio description, adapted toilets and professionals specialized in serving the audience with intellectual disabilities.

Museum of Sacred Art
The Museum of Sacred Art of São Paulo collects, classifies, catalogs and permanently exhibits religious objects whose aesthetic or historical value recommends its preservation. It offers interpreters and educators fluent in Libras (Brazilian Sign Language), adapted bathrooms, specialized professionals to attend the public with intellectual disabilities, tactile path, and material in braille, among others.

Mário de Andrade Library
The second largest library in the country, with 3.3 million books. It provides a collection in Braille, a translator of Libras, accessible entryway and elevators.

Sala São Paulo (São Paulo Concert Hall)

One of the most modern and equipped concert halls in the world. It offers a collection in digital, Braille and sound formats, in addition to professional human guides for the visually impaired, translators of Libras and professionals specialized in serving the audience with intellectual disabilities. It also has an accessible entryway, adapted toilets and reserved seats.

Centro Cultural São Paulo
It houses a collection of libraries, exhibition spaces, theaters and cinemas. It offers translators of Libras during performances, information in Braille, sound material, adapted toilets and entryway and accessible routes. It has pedagogical material and professionals specialized in serving the audience with intellectual disabilities.

Ibirapuera Auditorium
Inaugurated in 2005, its project having been designed by Oscar Niemeyer. Its entryway is accessible and it has four adapted toilets. There are routes of access to the rooms, an elevator with internal switches and sound warning for the indication of floors and signaling in Braille for the blind. In addition, 14 seats are reserved for wheelchair users and those accompanying them.

Museu Anchieta do Pateo do Collegio (Anchieta Museum)

The museum has objects that belonged to Padre Anchieta and to the Church and School of the Jesuits. The location has translators of Libras and professionals who are fluent in the language, in addition to professionals specialized in serving the audience with intellectual disabilities. There is a special entryway for wheelchairs, an accessible box office and exhibits at an accessible height. For the visually impaired, the museum offers mediation and tactile paving.

The only cinema in Brazil with a bar that remains open during all sessions within the cinema theater. In addition to accessible box office, entryway and routes, the location has adapted toilets and signaling suitable for people with visual impairment.


Famous for the quality and diversity of its programming, it has a seating capacity for 271 people and a bonbonnière. It has accessible entryway, routes and toilets. It offers wheelchairs and reserved seats for obese people. It sometimes offers closed caption subtitles, audio description resources and informational material in Braille.

Tourist Information Centers
São Paulo has several Tourist Information Centers (CITs) distributed in strategic points of the city, which were designed to inform visitors and residents and offer tips about the rich cultural and entertainment supply of São Paulo. All units have tactile maps of the surrounding region, tactile paving, ramps and accessible counters.

Tour around the Downtown with audio description
A small guide that provides information about attractions, historical contextualization and recommendations to discover the city of Architecture through its Historical Center. It also includes an audio guide (which can be downloaded over the internet and used by the tourist during the tour through their MP3 player or smartphone, for example) and audio description (with descriptions of each attraction of the tour, specific for people with visual impairment), available only in Portuguese.

São Paulo trains professionals to implement accessibility in its lodging options. The training, which has already had five editions, provides an introduction to universal design and discusses models of public roads, buildings and experiences. On this last topic, to educate the participants about the difficulties of the everyday life of people with disabilities, situations that allow them to experience this world will be proposed.

Public Transportation
In the metro, people with disabilities or reduced mobility are offered preferential service. The stations also have tactile paving and elevators.
In addition, the city has more than 14,000 accessible buses that circulate around the city. SPTrans, the transportation company of the city, also offers free services for people with physical disabilities with high degree of dependency, called Atende, with more than 200 vehicles with elevator and wheelchair space.
The city also has a taxi service that is adapted to the needs of wheelchair passengers with room for two people accompanying them. The cab fare scheduling can be done by calling (11) 4117-3775 or by the app Taxi Preto Acessível.

Cultural Accessibility Guide SP
The Cultural Accessibility Guide of the city of São Paulo – 2nd edition, project of the Mara Gabrilli Institute, has relevant information on the accessibility of the most diverse cultural spaces of the city of São Paulo. In addition to providing a public interest information service for people with disabilities, the institutions that invest to guarantee the access of all people to cultural places and devices.

Logo Sindicato Estadual dos Guias de Turismo de São Paulo – SINDEGTUR SP
Logo Comtur
Logo São Paulo Convention & Visitors Bureau
Logo Turismo Sustentável e Infância
Logo Aprecesp